The phone is answered at any hour, by someone from the family, not an answering service in another state taking a message for the morning.
In an emergency the first job is making the site safe, and that is not always the same as clearing it. A trunk resting on a roof may be the only thing holding the rest of the tree off the rest of the house. A limb across a service drop is an electrical problem before it is a tree problem, and it gets coordinated with the utility rather than cut down by whoever arrives first.
We come out, look at what is actually loaded and where the tension is, and take it apart in the order that does not make it worse. Then we clear it.
During hurricane season and outside it
Crews and equipment stay available around the clock through the season, and through the months when nobody is thinking about it. Storms are the obvious cause. So is a rotten trunk letting go on a still Tuesday, which happens more often than people expect.
If you are filing on your homeowner's policy, tell us on the phone. We can document what we find before we move anything, which is a great deal easier than reconstructing it for an adjuster after the driveway is clear.
What we respond to
- Trees and limbs down on roofs, lanais, pool cages and vehicles
- Blocked driveways and access roads
- Limbs resting on service drops, coordinated with the utility
- Split trunks and hanging limbs still up in the canopy
- Storm cleanup and debris hauling
- Damage documented for your insurance claim before anything is moved
- Answered 24 hours a day, 7 days a week
Serving Pinellas, Hillsborough, Pasco and Sarasota Counties. Residential and commercial.